Privacy Policy
1. What We Collect
We may collect the following personal information when you interact with us:
• Your name and contact details (e.g., email, phone number)
• Booking and reservation details
• Feedback, enquiries, or messages you send us
• Information from forms you fill out on our website
• Analytics data (e.g., pages visited, device/browser info) via tools like Google Analytics
2. How We Use Your Information
We use your information to:
• Manage bookings or event RSVPs
• Respond to your questions or feedback
• Send occasional updates or promotions (only if you opt in)
• Improve our website and services through analytics
We will not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Analytics
Our website may use cookies and third-party analytics (like Google Analytics) to track general website usage. This helps us understand what content people find useful and improve our services.
You can disable cookies through your browser settings if you prefer not to be tracked.
4. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request corrections to your personal information
• Ask us to delete your personal data (in certain cases)
• Opt out of any marketing communications at any time
To exercise these rights, please contact us at eat@thebirdwood.co.nz.
5. Data Storage and Security
We store your data securely and take reasonable steps to protect it from misuse, interference, and unauthorised access.
6. Third-Party Services
We may use trusted third-party services (like a reservation system, email marketing platform, or analytics provider) to help us run our business. These providers are only given access to the data they need to perform their services and are required to comply with privacy laws.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll post the updated version on our website with the latest revision date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
The Birdwood
76 Malcolm Avenue
Beckenham, Christchurch 8023
Phone: 03 332 3256
Email: eat@thebirdwood.co.nz